The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
Our room was wonderfully spacious, allowing our family to enjoy privacy and comfort during our stay.view full review
Accessible Relaxation
The beautiful clean pool on the rooftop provided a serene escape, ensuring everyone could enjoy relaxation together.view full review
Well-Equipped Kitchen
The large kitchen and full fridge were perfect for our needs, allowing us to prepare meals easily, although we wished for more cutlery.view full review
Tranquil Rooftop Pool
The peaceful rooftop pool was refreshing and beautiful, making it a perfect spot for relaxation after a day of exploring.view full review
La Iglesia de Jesucristo de los Santos de los Ultimos Dias
2.2
km
Calle Osiris Sur 1096
Terreno Expoferia
2.2
km
Public Building
Casa de la Cultura
2.2
km
Dunosusa
2.2
km
Cenote Caracon
2.2
km
Park
Parque Dos Aguas
2.2
km
Carlos
2.2
km
Gallery
La Hoja Verde
2.2
km
Park
Jungla Maya Native Park
2.2
km
Santa madre de Guadalupe
2.2
km
Nearby
Caleta Tankha Playa
490 m
Restaurants
Chacabar
460 m
Aldea Zama
Restaurante Bejuco
420 m
Mza 26 Calle Itzamna Lot B88 Aldea Zama Mza 26
The Pitted Date Vegan Restaurant
560 m
Condominio Maestro
Safari Comedor Zama
420 m
Calle Itzamna Manzana 26 Lote 13
Cafe Galeria Tulum
650 m
Itzamna 127 Aldea Zama
Totem Restaurant & Jazz Lounge
670 m
Condominio Quinto Sol
Norita Tulum
950 m
Nak Be
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.2
Location
6.8
Service
8.5
Dining
8.3
Guest reviews
7.6/10
based on 6 reviews
7.9
7.9/10based on 663 reviews
Joe
United States,
February
2024
8.2/10
The hotel offers beautiful, well-decorated rooms that lack sound isolation with neighboring guests. The staff is friendly and professional, making efforts to address noise issues promptly. The location is quiet, safe, and convenient, with dining options nearby. The dining experience is exceptional despite being served in take away boxes. The facilities provide a comfortable stay overall.
Rooms
7.0
The rooms, though aesthetically pleasing, lack sound isolation with neighboring guests, affecting privacy. The twin beds may not be ideal for solo travelers.
Service
9.0
The staff are incredibly friendly, professional, and responsive to guest concerns. They strive to ensure a pleasant stay despite noise disturbances.
Location
8.0
The hotel is located in a quiet area away from central Tulum and the beach, providing a peaceful retreat within reach of city amenities and dining options.
Dining
9.0
The dining experience stands out as one of the trip's best, offering delicious gyu-don dishes. Dining in-room with take-away boxes adds a unique touch.
Facilities
The hotel provides adequate facilities for a comfortable stay, including dining options and in-room amenities.
Don
United States,
February
2024
8.4/10
My stay at the hotel was a mixed experience. The rooms were really spacious and beautifully decorated, equipped with all necessary amenities. However, the lack of sound isolation to neighboring guests was a downside. The location was convenient, being a short distance from the city and Tulum beach, but the ongoing construction in the area was a bit off-putting.
Rooms
7.0
The rooms were really spacious, with a kitchen area and dining area equipped with all necessary amenities. However, the sound isolation to neighboring guests was an issue.
Service
9.0
The service was really professional, friendly, and helpful, especially from Joel and Evelyn who assisted us promptly. The airport shuttle service was a great convenience.
Location
8.0
The hotel is located in a convenient area, just a short distance to the city and Tulum beach. However, the ongoing construction nearby was a bit disruptive.
Dining
9.0
The dining experience was excellent, with delicious and plentiful meals. The organic section was a nice touch.
Facilities
9.0
The hotel offers excellent facilities, making the stay comfortable and enjoyable.
Alex
United Kingdom,
November
2023
6.8/10
The hotel feels like an extension of a larger apartment with zero sound isolation to the neighboring guests. The decor is beautiful, but having only twin beds close together isn't ideal, especially for a solo traveler. The service is helpful and friendly, with an efficient response to issues, although noise from neighboring rooms can be a disturbance. The location is away from the central Tulum mess, offering quality nearby options but lacks vibrant surroundings. The dining experience provides delicious American-inspired dishes but lacks ambiance and is served in a take-away style. The hotel has basic facilities and amenities, but some convenience features could be improved.
Rooms
7.0
The rooms are beautifully decorated but lack sound isolation, making it challenging to have privacy.
Service
8.0
The service is genuinely nice and friendly, with a helpful staff willing to resolve issues promptly.
Location
6.0
The hotel is situated in the Aldea Zama area, away from the hustle and bustle, offering peace with potential for improvement as the neighborhood develops.
Dining
7.0
The dining experience offers delicious American-inspired dishes, although the take-away style and lack of ambiance may not suit everyone.
Facilities
6.0
The hotel has basic facilities, but some amenities could be enhanced for a more comfortable stay.
Stephen
United Kingdom,
June
2023
7.0/10
The hotel offers spacious rooms equipped with all necessary amenities but lacks sound isolation to neighboring guests. The service, while friendly and accommodating, may result in noise disturbances if the hotel is full. The location, though quiet and relaxing, is still developing with ongoing construction nearby. The dining experience provides delicious breakfast options but may lack in privacy. Overall, a comfortable stay with some noise concerns.
Rooms
7.0
The rooms were really spacious, with a kitchen area and dining area equipped with all necessary amenities.
Service
7.0
The staff were very friendly and accommodating, addressing the noise issue promptly.
Location
6.0
The hotel is in a fairly quiet area, away from the mess of central Tulum and Tulum Beach, offering quality nearby options for dining and working out.
Dining
8.0
The breakfast options were among the best we had on our trip.
Facilities
7.0
The hotel offers all necessary amenities for a comfortable stay.
Michael
United States,
May
2023
8.2/10
The hotel offers beautiful and comfortable rooms that feel like an extension of a larger apartment, although there is zero sound isolation to neighboring guests in the 'main' apartment. The rooms are stunning, clean, and have good Wi-Fi connectivity. The service is top-notch, with really professional, friendly, and helpful staff members. The location is situated in the Aldea Zama area, which is a new neighborhood still in development, away from the bustling central Tulum and Tulum Beach, yet with quality options nearby for dining and working out. The dining experience offers some of the best meals enjoyed during the trip, with delicious tacos and take-away options provided. The facilities are well-maintained, and there is an airport shuttle service available.
Rooms
8.0
The rooms are really beautiful and comfortable, like an extension of a larger apartment, with zero sound isolation to the neighboring guests in the 'main' apartment.
Service
9.0
The staff was really professional, friendly, and helpful.
Location
7.0
The location is in the Aldea Zama area, which is a new neighborhood still in development, away from the mess of central Tulum and Tulum Beach but with quality options nearby for eating and working out.
Dining
9.0
The dining experience was among the best enjoyed during the trip, with delicious options including tacos.
Facilities
8.0
The facilities are well-maintained and convenient, with an airport shuttle service available.
Charlie
United Kingdom,
May
2023
7.4/10
My stay felt like being in a cozy extension of a larger apartment with attention to boho-style details. However, sound isolation from neighboring guests in the main apartment was a big issue. The service was fantastic, especially with Joel and Evelyn's friendly and helpful attitude. The location, while quiet for relaxation, showed signs of heavy development. Dining was a highlight, among the best meals I had during my trip, although the options were limited. The facilities were satisfactory, but improvement is needed for better sound isolation in the rooms.
Rooms
7.0
The rooms were designed in a charming boho style with attention to detail but lacked sound isolation from neighboring guests in the main apartment.
Service
9.0
The service was very friendly and exceptionally helpful, especially from Joel and Evelyn.
Location
6.0
The location, while very quiet for relaxation, is currently under heavy development.
Dining
8.0
The dining experience was exceptional, with international dishes that were among the best of the trip despite limited options.
Facilities
7.0
The facilities were good, but improvements in sound isolation in the rooms would enhance the overall experience.